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Transformation Facilitation Approach
Transformation
facilitation borrows from a combination of disciplines and influences,
some of which are outlined below:
Appreciative
Inquiry
Appreciative
Inquiry can be described as ‘the art of what’s possible’.
One of its premises is that people move in the direction of what they
study and the questions that they ask. Our questions influence
what we find - and to a large extent our future. Appreciative
Inquiry questions are framed in a positive light. Instead of getting stuck in past problems,
we look for the vitality of the person and organisation, build on existing
strengths to create a desirable future.
Integral
Development For an organisational change
effort to succeed four areas need to be aligned: individual inner capabilities;
individual behavioural skills; collective culture and values; business
systems and processes. For example, when implementing new business processes we also need
to examine existing work culture and new skills that may be required.
For individual change to be most effective and sustainable there needs
to be an inner alignment between our intellect, emotions and will. We
may intellectually 'know' that a certain behaviour is not helping us,
but without inner alignment we may be powerless to change the behaviour.
Intuition In an increasingly unstable
environment, rational processes and linear thinking cannot cope with
emerging challenges: balancing the needs for stability and innovation,
predictability and adaptability, security and freedom. The ability to
notice undercurrents and the emerging themes in the environment becomes
increasingly important. This requires developing our intuitive
facilities. Transformation facilitation models and encourages this form
of knowledge, helping equip people with new abilities to deal with
uncertainty, complexity and paradox.
Communication
Business everywhere
is challenged by the need to flatten hierarchies, enhance teamwork, eliminate
bureaucracy and ‘empower’ staff. Managers are challenged with
creating an environment where people are willing and able to collaborate
and communicate effectively and honestly. Highly developed
interpersonal and communication skills are demanded for challenges such as getting issues into the open
and “clearing the air”, building real commitment to decisions,
developing synergistic teams, openly discussing failures and successes
and collective learning.
Facilitation
A
facilitator doesn't assume the position of expert, offering wisdom and
knowledge to the client. Rather, both client and facilitator embark in
a mutual process of learning, adventure and discovery. Facilitation assists the client in unfolding his/her own
wisdom. The client is truly the only person who can solve his/her
own challenges, but may need skilled facilitation to discover this.
Spirituality Excessive focus on the bottom line may bring material results,
but is fundamentally destructive and eventually leaves us feeling empty and enslaved. We need something deeper
and more positive to drive us. Transformation facilitation questions
our basic assumptions and helps us to connect with something bigger (whatever
it may be for each of us) that can truly provide meaning, direction and fulfilment.
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