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Transformation Facilitation
The Approach

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Ascendant

tel: +353 1 2818063
fax: +353 1 2818063
mob: 086 811 3094
email: tom.lane@ascendant.ie
web: www.ascendant.ie

Transformation Facilitation Approach
Transformation facilitation borrows from a combination of disciplines and influences, some of which are outlined below:

Appreciative Inquiry
Appreciative Inquiry can be described as ‘the art of what’s possible’. One of its premises is that people move in the direction of what they study and the questions that they ask. Our questions influence what we find - and to a large extent our future. Appreciative Inquiry questions are framed in a positive light. Instead of getting stuck in past problems, we look for the vitality of the person and organisation, build on existing strengths to create a desirable future.

Integral Development
For an organisational change effort to succeed four areas need to be aligned: individual inner capabilities; individual behavioural skills; collective culture and values; business systems and processes. For example, when implementing new business processes we also need to examine existing work culture and new skills that may be required. For individual change to be most effective and sustainable there needs to be an inner alignment between our intellect, emotions and will. We may intellectually 'know' that a certain behaviour is not helping us, but without inner alignment we may be powerless to change the behaviour.

Intuition
In an increasingly unstable environment, rational processes and linear thinking cannot cope with emerging challenges: balancing the needs for stability and innovation, predictability and adaptability, security and freedom. The ability to notice undercurrents and the emerging themes in the environment becomes increasingly important. This requires developing our intuitive facilities. Transformation facilitation models and encourages this form of knowledge, helping equip people with new abilities to deal with uncertainty, complexity and paradox.

Communication
Business everywhere is challenged by the need to flatten hierarchies, enhance teamwork, eliminate bureaucracy and ‘empower’ staff. Managers are challenged with creating an environment where people are willing and able to collaborate and communicate effectively and honestly. Highly developed interpersonal and communication skills are demanded for challenges such as getting issues into the open and “clearing the air”, building real commitment to decisions, developing synergistic teams, openly discussing failures and successes and collective learning.

Facilitation
A facilitator doesn't assume the position of expert, offering wisdom and knowledge to the client. Rather, both client and facilitator embark in a mutual process of learning, adventure and discovery. Facilitation assists the client in unfolding his/her own wisdom. The client is truly the only person who can solve his/her own challenges, but may need skilled facilitation to discover this.

Spirituality
Excessive focus on the bottom line may bring material results, but is fundamentally destructive and eventually leaves us feeling empty and enslaved. We need something deeper and more positive to drive us. Transformation facilitation questions our basic assumptions and helps us to connect with something bigger (whatever it may be for each of us) that can truly provide meaning, direction and fulfilment.